Heal - Product update

 

Product and feature highlights

Heal has new features coming to help make Nurses' lives easier, you can learn about these below. 

 Assign a patient to a specific nurse

From the nursing dashboard you are now able to assign patients to a specific nurse. You can do this by clicking on the three dots to the right of the patient’s name in the queue, viewing the drop down list of nurses at your practice and selecting the relevant nurse you want to assign to. The three dots also allows you to reassign to another nurse, or back to the common queue should the need arise.

 Upload multiple documents at one time

You are now able to upload multiple documents. You can do this by navigating to the document upload function, adding a document description and then simply dragging and dropping multiple documents and images into the drag and drop box. 

 Delete your notes

If you’ve incorrectly captured a clinical note, medication or script, you can now “remove” these notes, in accordance with the HPCSA guidelines for medical records, as well as add a reason for removing it. To do this, simply go to the history of the patient, where you will now find the “remove” button at the top right of the note. This will result in the notes being “struck out” and marked as removed on the system.

 Search by NAPPI Code & E-Live Stock code

You are now able to easily search for stock using the NAPPI code or E-Live Stock code. You can go about this by following your normal process to add items e.g., administered medication or the billable items list, and enter either the name, NAPPI or stock code of the item you need.  

 Find out more about a booking

The clinician dashboard has been enhanced to provide more information about your bookings. The system will automatically import the consultation type and notes from E-live, e.g. “Telehealth consult” and reception can add a note for you e.g. ”Patient requires a repeat script”. You can view this information on the dashboard, by hovering on the information button (i), or in the patient file under the booking information section. 

 

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Some additional information

  • Find our more about all the features released for Customer Care Consultants, Doctors and Nurses in Release 1 here and Release 2 here
  • View the Heal explainer video  here